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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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June 12, 2024

5  out of  5 rating by Nicole
"They got everything resolved. They even fixed the hiccup that occurred from the 1-800 number/after hours. They were kind despite my being upset with things cause by the after hours call center. They fixed everything and made everything right. They gave me information about my account and gave me advice on how to get discounts with bundles and merging my husband's and my accounts together. I recommend Kaci Miller and her staff. Especially the poor girl that helped me today."
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Tom LoChiatto

April 3, 2024

5  out of  5 rating by Tom LoChiatto
"Kaci was fantastic! Our insurance company doubled our rates for no good reason. Kaci was referred to us by a family member and she got us new rate at less than we were paying before it was doubled! Kaci is a rock star! 5 stars. We highly recommend her! Thanks Kaci for saving us money!"
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David Hayes

April 1, 2024

5  out of  5 rating by David Hayes
"Just joined State Farm because they saved me a BUNCH of money on both, my home and auto, policies! Kaci and Shannon were both TOP NOTCH in getting us started!! They are very prompt, thorough and diligent when I’ve asked questions!! They are gems among gems!!"
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Jennifer Pace

March 1, 2024

5  out of  5 rating by Jennifer Pace
"Excellent Staff and great Rates!"
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David Sowards

February 28, 2024

5  out of  5 rating by David Sowards
"Kaci and her team are ALWAYS there,,,"like a good neighba." Seriously, they knock it out of the park for my personal insurance needs and my business needs (auto). They anticipate my requirements and are there to assist in a better-than-timely manner."
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Amy Worek

February 28, 2024

5  out of  5 rating by Amy Worek
"I have been with Kaci Miller’s State Farm agency for a few years now and I have been very satisfied. The rates are so reasonable and when we have any changes, they are always smooth and very stress free. Definitely would recommend the agency to anyone looking for a great insurance firm."
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Gerald Zafereo

February 27, 2024

5  out of  5 rating by Gerald Zafereo
"The Kaci Miller State Farm agency in Owasso, Ok, has gone beyond the pail in delivering client satisfaction! Not only did they attract my wife and I to the State Farm goodies and benefits, but they rallied to find the best price possible for both our auto and home owners policies. Competitive prices with exceptional protection. What more could we ask for? I would highly recommend them and urge insurance seekers to give them a try. Well worth the time! Gerald & Cindy Zafereo"
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Russ Crow

February 18, 2024

5  out of  5 rating by Russ Crow
"Great folks working at Kaci Miller's place. Always get great response from team members and Alissa Dyke is no exception. I sent Alissa an email of my Driver's Safety Certificate and within twenty minutes, she not only had my discount applied to my future payments, but she also gave an exact breakdown of the discounts that affected each of my vehicles. Like I said, great folks to do business with."
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Jody Brusveen

February 7, 2024

5  out of  5 rating by Jody Brusveen
"Very nice people with really good prices"
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Bryan Riportella

February 1, 2024

5  out of  5 rating by Bryan Riportella
"Boke down yesterday in Owasso, called the Kaci Miller Team who connected me with State Farm Roadside assistance. It was so easy right from my phone to set up a tow which arrived in less than 45 minutes with a courteous, helpful driver. I was kept informed every step of the way with text messages. So thankful I added roadside assistance to my plan and for the help of the Kaci Miller team! Bridget was very helpful and responded quickly to all my questions. Kaci Miller's team provided a very competitive package and I am confident in their ability to be there if we need them."
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Jourdan Johnson

January 30, 2024

5  out of  5 rating by Jourdan Johnson
"Excellent customer service. The team takes time to answer questions and make sure I understand details regarding my insurance policies. Shannon, Kaci, and Wendy have been very helpful and supportive."
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Sam Ward

January 26, 2024

5  out of  5 rating by Sam Ward
"We are very happy with the customer service Alissa has provide my husband and I. We had an issue that took over a month to correct due to waiting for processing time and corporate. Alissa was very attentive throughout the process. She puts effort into making State Farm customers satisfied with their insurance coverage and experiences. Thank you Alissa!"
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Joseph Williams

January 26, 2024

5  out of  5 rating by Joseph Williams
"Kaci Miller and her team a second to none. They treat me as if I was part of their family and always help with any questions I have."
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Rusty Akerman

December 28, 2023

5  out of  5 rating by Rusty Akerman
"I switched agents recently and found out I wasn’t getting a discount for daughter’s driver’s education. Alyssa worked with corporate and got me a nice fat check for that discount that I should have had the past 4 years!!! Kaci and her staff have great communication and are huge supporters of the Owasso community."
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Joseph Day

November 10, 2023

5  out of  5 rating by Joseph Day
"I just saw Kaci today! She is so nice, professional and personable. She reviewed all of my home, auto and umbrella coverage with me and got me the best rates and deals available. She also does life, disability and hospital indemnity insurance if you are interested. Highly recommend Kaci and her team. 10/10"
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Tony Scales

September 29, 2023

5  out of  5 rating by Tony Scales
"Kaci Miller was very quick to help us with our storm claim and she got our claim sorted out and paid in a matter of days! Kaci returns phone calls and texts quickly! We are very pleased with Kaci and her office!"
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Natasha Godfrey

August 31, 2023

5  out of  5 rating by Natasha Godfrey
"Very fair rates, always so nice to talk to"
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Charles Krisfalusi

July 12, 2023

5  out of  5 rating by Charles Krisfalusi
"After relocating from the East Coast 8 years ago I had 2 different State Farm agents in Owasso to support me but they didn't last more than a year. Since I transitioned to Kaci and her team they have been a steady team to support my home and auto needs. I hear from them regularly and they always meet annually to discuss my insurance coverage. This is a great team to work with!"
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Laura Hopkins

July 7, 2023

5  out of  5 rating by Laura Hopkins
"Kaci and team are masters at customer service. They’ve always gone above and beyond to answer questions and offer assistance."
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Maci McGuire

June 30, 2023

5  out of  5 rating by Maci McGuire
"I cannot say enough good things about Kaci Miller State Farm and everyone who works there. Shannon, Wendy, Bridget, and Kaci are always efficient, friendly, knowledgeable, and honest. I know I can count on them to help me save the most on my insurance with the best coverage possible. They always go above and beyond to help me. A few weeks ago, I was having one of those weeks were if something could possibly go wrong, it would. My transmission unexpectedly went out along with several other unfortunate events. They knew I was having a tough week so for their kindness Friday they surprised me by having lunch delivered to my house for me and my son. They just wanted to put a smile on my face after a tough week…and it definitely did. I truly feel valued as a customer by Kaci Miller State Farm. Thank you for being so awesome!"
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Sam Powell

June 22, 2023

5  out of  5 rating by Sam Powell
"I cannot say enough positive things about Kaci Miller State Farm and everyone who works there. I was in a car accident which should have been an easy case for a claim adjuster and unfortunately, it went sideways (I was t-boned by a 16-year-old who ran a red light). I was ignored, not communicated with, ultimately told I was not at fault and then told it was going to be reversed when the claims adjuster learned the other party also had State Farm. Wendy and Kaci went to bat for me multiple times over multiple days, reaching out to the adjuster to try to get her to call me, looking on the back end of where my case was and communicating the information with me, going up the ladder when it became necessary and making sure a supervisor knew what kind of experience I was having and that fault was reversed. They ensured that a supervisor called me, reassigned a new adjuster to my case and that fault was placed on the appropriate party. Without their assistance, I would have little to no way to take care of this myself. I am so thankful for an agency who takes care of its clients this way. I am so thankful for their team and will happily share all the good about Kaci Miller State Farm any time I hear of anyone looking for insurance."
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Jessi garibay

June 13, 2023

5  out of  5 rating by Jessi garibay
"My Husband and I bought a car over the weekend and I called Alissa on monday and gave her all the info. She was so helpful...she had our new payment amount and temp cards in my email in like 5 minutes. So easy and so Helpful with all questions we had."
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Dillon Roberts

March 14, 2023

5  out of  5 rating by Dillon Roberts
"By far the best insurance branch around at reasonable prices! Always easy to deal with and will always answer any questions that you may have! I have campers, boats, cars, and home owners insurance through them and they are always working to get you the best rates out there!"
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charlie braden

February 20, 2023

5  out of  5 rating by charlie braden
"Stephen provided an amazing experience when I came in to get my account set up. He was easy to talk to and solved all of my problems in a timely manner."
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Aaron Deardorff

February 2, 2023

5  out of  5 rating by Aaron Deardorff
"Wife and I moved from owasso to Norman 7 yrs ago but we refuse to give up Kaci Miller. So quick with responses and attention to our needs. The best."