State Farm® Insurance Agent Kaci Miller
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brian Fine
September 3, 2026
"Kaci has an amazing team that goes above and beyond right from the start!
My wife and I have been State Farm customers for over 30 years now.
We recently switched to Kaci's agency after our previous local agent had retired.
Like so many, our home was impacted by the May 2026 hail storm in the Owasso area.
Long story short, we were having some problems getting parts of our storm claim approved by the adjuster to receive complete payment for repairs.
So, shout out to Wendy (Claims Liaison) with Kaci's team. We had only switched agents a few days earlier on the State Farm app. We hadn't really even requested their assistance yet but, just a few days after the switch, I got a call from our adjuster to inform us that everything had been approved now, final payment was issued, and the claim was closed unless we found any further damage. Best news we had received since the storm!
I was a bit puzzled at his sudden change of attitude. Then a few days later we got a call from Wendy to introduce herself and welcome us to the agency. Turns out she saw we had switched to their agency, we were struggling with our claim, she took initiative and handled it!
We are so glad we made the switch to Kaci Miller's State Farm team and look forward to many continued years as happy customers!"
Jordan Hill
August 31, 2026
"Great service and very attentive. Friendly agency and I love doing work with them"
Nancy Dyson
August 28, 2026
"It’s refreshing to talk to someone as informed and professional as Alicia. I will recommend others to her."
Cameron Kent
August 26, 2026
"The team is always very helpful and responsive"
Samuel Magdaleno
August 25, 2026
"Shannon was incredibly helpful, positive , and professional throughout our networking experience. T was a pleasure connecting with her, and I look forward to building a professional relationship and doing business together down the road. Highly recommend Shannon and her agency team at Kaci Miller!"
nicole ortiz
August 25, 2026
"Always extremely helpful and a pleasure to deal with. No matter who answers your call answers are provided without hesitation and with a SMILE."
William Hoose
August 21, 2026
"I needed to change my insurance company and found Alisha to be friendly, knowledgeable and very efficient. She was able to find a plan with better coverage for less and I could not be more pleased. I highly recommend this agency."
Alec Morgan
August 21, 2026
"During the process of setting up my auto insurance I have never felt in better hands than with these people at this branch. They are constantly following up and checking to make sure you’re doing it the way you want and the best way possible. I truly am so happy I stumbled across them because they have made this stressful experience a piece of cake. I can’t think of enough nice things to say about this awesome team they have."
Steve Drennan
August 20, 2026
"Great company and quick response when needed. If we could give more than 5 stars it would definitely be a 10."
Susan Johnson
August 17, 2026
"All the support staff in Kaci Miller’s office are professional and efficient. They have handled any of our questions with courtesy."
Kim Z
August 14, 2026
"I recently had some updates regarding our home and auto policies and was very happy with the service provided by Alissa in getting the changes made. She answered all of my questions in a timely manner, was easy to work with and was very helpful."
"Thank you, Kim, for your kind words! Customer service is our priority! We look forward to continuing to serve you. "
Bill Nicholson
August 6, 2026
"Everyone has always been great! Me recent request for info was handled quickly and without hassle. Thanks!"
"Thank you for the great review, Bill! We appreciate your words and your business! "
Kristen Hudson
July 31, 2026
"This team is always available to answer questions, they are easy to text, call, email and get a quick response. They have given me the best rates around!"
"Thank you for sharing, Kristen! We are so thankful for you and your business! "
Adam P
July 30, 2026
"The Miller team has helped our family for many years. The entire staff is wonderful to work with. They are very quick to respond when we reach out with questions. Kaci knows each customer individually and goes the extra mile to ensure exceptional customer service. Her team is very involved in the community. We could not think of a better agent and team to work with. Highly recommended."
"Thank you so much for the kind words Adam! We are so happy to hear of your experience. we appreciate you and your business! "
raymond riportella
July 29, 2026
"So fast to respond and and answered all my questions."
"Thank you for the great review, Raymond! Customer service is our priority. We look forward to continuing to serve you! "
Carey Rouse
July 27, 2026
"Kaci is a wonderful agent. We were having issues with a different State Farm agent, and she made the process of switching over to her super easy. Everything was handled, and you don't have to worry or hand-hold. Kaci is your go-to person. Our entire family is grateful for her help."
"Thank you for great review Carey! We appreciate you and are happy to help! "
S.
July 27, 2026
"I’ve been searching for auto insurance quotes recently. Since I’m still a customer of ST.Farm, I decided to give this Oklahoma company a call. I was thoroughly impressed with Alyssa and her friendly, attentive customer service. She answered all my questions and made the process easy. If their claim department is as good as their customer service, I’d give this company an A+. But for now, I’m rating it a B+, but I was very satisfied with my experience."
"Thank you for sharing your experience! We appreciate you and look forward to continuing to serve you! "
Lisa Hall
July 17, 2026
"Extremely expeditious very professional"
"Thank you for the 5-star review Lisa! We appreciate you and your business! "
Nicholas Musante
July 10, 2026
"Wendy was very helpful in answering a handful of questions I had regarding my claim. Thanks for your help today!"
"Thank you for sharing your experience, Nicholas! We love helping our customers and appreciate you! "
Brittany Keller
July 8, 2026
"I just wanted to take a moment to recognize the outstanding service I've received from Kaci Miller and Alyssa Dyke.
They are always easy to reach, actually answer the phone, and are incredibly quick to respond to questions or provide quotes whenever I need them. It's refreshing to work with an insurance office that is so responsive and genuinely helpful.
What has stood out the most, though, is the personal care they've shown my family. During a time when several members of our extended family were dealing with serious medical issues and surgeries, they took the time to send us a thoughtful note. It was such a simple gesture, but it meant a great deal to us and showed that they truly care about their clients as people, not just policyholders.
Great customer service can be hard to find these days, and Kaci and Alyssa consistently go above and beyond. I truly appreciate everything they do and would highly recommend them to anyone looking for an insurance team that is knowledgeable, responsive, and genuinely cares about the people they serve."
"Thank you so much for sharing your great experience, Brittany! Customer service is our top priority and love to hear that you feel that. We are so thankful for you and your business! We look forward to continuing to serve you! "
Amerz Music
July 6, 2026
"Iris at Kaci Miller State Farm is amazing. Their office is always quick to respond and very helpful. Highly recommended."
"Thank you for the kind words! We are so happy to hear of your experience! "
Roni B
July 1, 2026
"It has been a long time since I have felt customer service like they delivered! Highly recommend Kaci and her team!"
"Thank you for sharing your experience, Roni! We are so thankful for you and your business! We look forward to continuing to serve you! "
Shaelynn Cook
June 22, 2026
"Alisha was so great to work with. I highly recommend her!"
"Thank you, Shaelynn, for the great review! We are thankful for you and your business! "
Jeff R
June 19, 2026
"I had gone into the office having every intent of canceling my home and auto policies with State Farm due to the negative things i'd been hearing and mainly because my house insurance went up nearly $800 per year. So I made appt with Kasey White to discuss. She was more than helpful in helping me find changes and explained to me in detail what coverages she'd recommend for my situation. Prior to my meeting, I did call about 4 other insurance companies to get quotes and unfortunately ALL insurance companies had gone up so State Farm was competitive after all. Kasey had spent much time with me on phone and in person, as far as im concerned, Kasey has gone above and beyond to make sure I understood and gave me the options I can afford without being under insured. She put forth much help and was VERY pleasant to talk with about my concerns. Never once did she make me feel like im a burden for asking all my questions or concerns. Kasey is definitely a people person and knew her job well. She talked me through scenarios and the unknowns. She even discussed all the negatives I was hearing about State Farm and left me feeling good about staying with State Farm. Bottom line, had Kasey not been as knowledgeable and personable, I would not be with State Farm anymore. But Kasey made such an impact on me that I feel comfortable with our decision to keep State Farm. Hopefully State Farm will not raise the rates and will pay if i have a claim. But thats a whole other department that decides that. Even telling Kasey that, she said if I have trouble with those situations, to call her and she will do her part in helping me. Thank you Kasey White for your help and willingness to spend time with me. You are top notch!!!"
"Jeff. thank you for sharing your experience! We have a very knowledgeable and customer focused team and it's so important to hear of these situations in which we were able to keep you as a customer! We are so thankful for you and your business! "
Rand Lambley
June 17, 2026
"Wendy Hubbard was incredibly diligent throughout the entire claim process, walking me through every step until my roof claim was ultimately approved. I truly appreciate her hard work and highly recommend Wendy and the rest of the Kaci Miller team."
"Thank you for the great review, Rand! We are so happy to hear of your experience and will continue to provide the upmost customer service to you in the future! "